This report displays the assignments of complimentary rooms for a selected hotel or all hotels in an event.
This report displays in your web browser and may be printed to PDF or HTML or exported to a variety of formats.
This report is available to hotels participating in CityWide events after the event cutoff date.
To run the report:
Select an event by doing one of the following:
View the Selected Event banner below the Find Event row. The desired event may already be selected.
Use the Find Event drop-down list to search within your favorites or recently viewed events. Once selected, click the Find button to view events. Click on the desired event.
Choose By Event Name in the drop-down list, enter the name or partial name of the event then click Find. Click on the event name from the matching list of events.
Click on Advanced Search then enter search criteria in one or multiple fields. Partial names are allowed. Click Search. Click on the desired event from the list.
Select a single hotel from the dropdown list or All Hotels.
Click Generate Report.
Report Data:
Primary Guest Name. Primary name on the reservation. Additional guest names are not displayed.
Attendee Type. The attendee type in which the reservation was made e.g. Attendee, VIP, Staff.
Room Type. The current type of room the reservation is holding e.g. King, Standard, Concierge Level.
Hotel. The name of the hotel where the reservation is booked.
Ack#. The Passkey acknowledgement number.
Hotel Conf#. The hotel confirmation number as returned automatically to Passkey by integrated hotels or entered manually by non-integrated hotels by either the hotel or organizer.
Complimentary Nights. The dates that have been selected as comp nights on the reservation.
Other Nights. The dates that have not been selected as complimentary on the reservation.
Total Complimentary Nights Assigned. The total number of complimentary nights assigned to the reservation.
NOTE: An asterisk will indicate reservations that are made in hotels that are not enabled with an earned complimentary room policy. These reservations were assigned complimentary rooms in an enabled hotel at some point and then moved to another hotel without an earned comp policy.