).Use this page to manage Group Campaigns and acknowledgements in the hotel library. Items stored in the library are available for selection when bundles and events are created or modified.
A library can have multiple campaigns for each campaign type, each with a different message and sent to different people at different times. In addition, if multiple locales (languages) are supported under Organization Defaults, then you will be able to provide multiple translations of a campaign.
This is the same for each acknowledgement type, each with a different message and sent to a specific Attendee Type. Refer to the Overview of Group Campaigns and Acknowledgements help topic for a definition of each campaign and acknowledgement type.
TIP: To see a preview of the email, click on the campaign or acknowledgement name.
Click Add next to a campaign or acknowledgement type to display the ADD NEW page. Follow the instructions in that page.
TIP:
A Group Campaign, acknowledgement, or planner email can be created quickly
by copying an existing one. Click the copy icon ().
Use the ON/OFF switch. Turning a campaign and acknowledgement off prevents it from being selected in any new event. A campaign or acknowledgement should be kept in the off position until it is completed (and approved if necessary).
Click the edit icon (
) to display
the EDIT page. Follow the instructions
in that page.
By default you will provide content for a single language, which is the currently selected hotel default locale on the Defaults page.
In order to provide translated content in multiple locales:
Ensure that your hotel is set up on the Defaults page to support more than one locale. If not, go to that page and add the languages you would like to support. Note that this step must be done first.
Adjust the content for the language that is selected in the Locale list.
Click Save.
Select another Locale and edit the content.
Repeat the process for all the translations that you want to provide.
Important: Under the section called Languages, ensure that you have turned ON any locales that you want to make available to bundles and future events. A locale should be kept in the OFF position until it is completed (and approved if necessary).
To remove a campaign or acknowledgement, click the X. Removing an item in this page does not remove it from any event that is currently using it.