Displays messages for the selected hotel for rates and availability updates from the last 7 days. The table of messages is sortable by column header, and provides a link to the XML message.
The Message Log Viewer provides the following columns:
Status – Provides the status of the message displayed.
Disabled – ARI Processing at Hotel Profile turned off.
Processed – Successfully processed inventory or rate update.
Pending – Passkey is still processing the request.
Ignored – Message was ignored based on either Room Type Library or Primary Inventory setup.
Error – An internal error occurred.
Partial Update – Only some of the updates in the message could be processed based on either Room Type Library or Primary Inventory setup.
Message Type – Inventory or Rate.
Date/Time Received – The date/time stamp of when the message was either received for finally processed. In the case of off-line processing the last updated status date/time stamp is displayed.
Room Type – If the message had only one room type updated, that Room Type name is shown here, otherwise the word Multiple-Updates is displayed.
Reason – Indicates the processing error (if any). Errors include:
Rate Code not configured
Room Type Not Found
Inventory Date in the Past
ARI Updates for Property Shut-Off
Inventory Updates for Room Type Shut-Off
Rate Updates for Room Type Shut-Off
Received Invalid Data - Contact External Vendor
Please contact Passkey Support
Some Room Types Could Not be Updated
View Message – Displays a popup window to view XML messages.