Hotel or Organization: Bundles: SmartAlerts

A SmartAlert is a notification sent by email. Use this page to select the SmartAlerts for the bundle.

There are two types of SmartAlerts:

1. An update is notification sent on a regular schedule. For example, send a daily update on the reservations arriving each day.

2. An alert is a notification based on a set of criteria. For example, automatically send an email when a block reaches 80% pick-up.

Enabling SmartAlerts

To enable SmartAlerts in the bundle:

• Check the checkbox next to the Update or Alert name to add the SmartAlert to the bundle.  

• Click the Update or Alert name to see a sample view of the notification.

Choosing Recipients

To control the recipients of the Update or Alert:

1. Check the Send to My Event Users box to send the SmartAlert to users designated as My Event Users within the bundle.

2. Check the Send to Planner box to send the SmartAlert to planners.

3. Click the Recipients icon to choose the people who will receive the alert. On the Manage Recipients popup:

   1. Select an organization from the Select Organization drop-down list. The organizations listed are from the Affiliate Library.

   2. To add a recipient, click the name in the Add Recipient box to add that recipient to the Current Recipients box. To remove a recipient, click the name in the Current Recipients box. Click the right or left arrow to add or remove all recipients from that organization.

   3. Repeat steps a and b for each organization.

   4. To manually add an email address as a recipient, enter it in the large box below the Current Recipients box. If entering multiple emails, separate them by a comma.

   5. To send a welcome message notifying each recipient that they have been added, check the Send a welcome SmartAlert once to each recipient box.

   6. To view a sample of the welcome message, click View a Sample.

   7. Control the “From” address of the welcome message by entering text in the Send it from field.

   8. Click Save to save the recipient settings for that SmartAlert.

4. Click Next to save your settings and proceed to the next step.

TIP: Use the Save button if you wish to save your changes while remaining on the page.

TIP: The Organization column lists the name of the Enterprise Account that published this SmartAlert to your Library.  If there is no name listed, then the SmartAlert is from the Library. If the organization's SmartAlert was recently changed, the briefcase icon has an exclamation point ().