User Profile: Add

This page allows you to add a user as follows:

1. Enter user information, such as name, phone and email. Required fields are marked with an asterisk (*).

2. Enter a username, which is the user’s login name. The name must be unique within the security system. Note that a username cannot be modified later.

3. Enter a password for the user. Enter it again to make sure there are no typos. Optionally, you can click Generate Password to have the system automatically generate a temporary password.

4. Enter a user type. Click here for a description of the user types.

5. Read the terms and conditions then check the box if you agree.

6. Click Save to create the profile. After you save your changes, the page is refreshed with additional fields that you need to address.

7.  In Select User Status, choose one or more of the following:

6. • Inactive. If creating new users, this box is unchecked (active) by default. Keep the box checked if intending to activate the user at a later date.

   • Remove. Only use this to completely remove the user from Passkey.

   • Allow Self-Password Reset. Check this box to allow the user to access his or her own profile and change the password.

   • Show Credit Card Numbers. Check this box if you wish to have the user view credit card numbers.

   • Use Last Name, First Name, Format for Call Center Reservations.

   • Administrator. Administrators have the ability to manage and maintain all users that are associated within their organization or hotel. The Administrator has the ability to set temporary passwords, create new users, change security levels and disable a user’s access.

   • API User. Check this box for users who need access to RegLink. Generally, check this box for call center users.

8. If the user's hotel or organization is enabled for timezones, you can adjust the following:

   1. • Preferred Timezone. The timezone in which the user lives.

      • Date Format. The user's preferred date format preference for the input and display of dates.

      • Time Format. The user's preferred time format for the input and display of times

      • IMPORTANT: Any dates and times related to the event (e.g. Event Open, Event Close) will use the event timezone. Timestamps (e.g. Last modified by date) will be in the user's preferred timezone.

9. Select the Locale that the user prefers. This setting will affect the communications and user interface language for pages outside of the Passkey application (e.g. the planner dashboard).

10. In the Participant section, select the user's hotel or organization.

11. Check the terms and conditions box if you agree.

12. Click Save to update the profile.