User Profile (Administrator)

A user is anyone who has access to the system. Users are either associated with an organization or a hotel. Each user has access to their own user profile to update personal information and reset their password. To access the user profile page, point your mouse to the Manage tab in the menu bar then select User Profiles.

If you are an administrator, this page allows you to review user profiles, search for a specific user, and add a user. When searching for a user, you can filter by status - active, inactive or both. You can also enter search criteria in one or more of the search fields.

Each profile in the table contains the following information:

• Username. This cannot be modified. However, you can click on the username to view or edit the profile.

• First and Last Name.

• Associated hotel or organization. All users, except Passkey users, are associated a hotel or organization.

• User type. Click here for a description of the user types.

• Notes. Text in this column provides additional information about the profile. For example, the user has a temporary password, the password expired, or the account has not been accessed for over 90 days.

• Permissions. Point the mouse over any icon in this column for a description of that permission. The types of permissions include administrator (), ability to reset the password (), ability to view credit cards (), or ability to access RegLink (API icon).

NOTE:  For a temporary password, the user needs to change the password before it expires (within 7 days); otherwise, the account will become inactive.